​H.E.L.P. for Pets, Inc.

 

Effective Date: 03/01/2026

 

H.E.L.P. for Pets, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle information when you contact us, including through SMS/text messaging.

 

1. Information We Collect

When you communicate with us, including by phone or SMS, we may receive:

• Your phone number

• The content of your message

• Any information you voluntarily provide during our conversation

We do not collect any additional personal data unless you provide it directly.

 

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your messages

• Provide assistance, support, or information you requested

• Communicate with you regarding your inquiry

We do not use your information for marketing or automated messaging.

 

3. SMS/Text Messaging Practices

• All SMS communication is 1-to-1, human‑driven, conversational messaging.

• We do not send mass, automated, or promotional texts.

• If you reply STOP, we will no longer send you SMS messages.

• If you reply HELP, we will provide assistance information.

 

4. Sharing of Information

We do not sell, share, or distribute your information to third parties.
We may share information only if required by law or to comply with legal processes.

 

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no communication method over the internet or via SMS is completely secure, and we cannot guarantee absolute security.

 

6. Your Choices

You may choose to discontinue SMS communication at any time by replying STOP.
You may also request deletion of prior communications by contacting us.

 

7. Contact Us

 

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

H.E.L.P. for Pets, Inc.

 

Email: info@helpforpetsinc.org